Last updated: 23 October 2026

1. About BodyWitness

BodyWitness provides touch therapy sessions from a home-based setting in Basildon, Essex.

Travel sessions may also be available across the UK by separate arrangement.

BodyWitness welcomes clients of all backgrounds and identities, with a particular welcome for women, femme people and non-binary people.

2. Nature of the service

BodyWitness provides a respectful, consensual and non-medical touch therapy experience.

Touch therapy is not medical treatment, psychotherapy, physiotherapy or a substitute for medical or mental-health care.

BodyWitness does not diagnose, treat or cure medical or psychological conditions.

3. Booking appointments

Appointments may be requested through the online booking calendar or by email.

The booking calendar displays appointment times in Europe/London time.

Appointments, including the 20-minute consultation, must be booked at least 48 hours before the intended start time.

Selecting an available appointment time does not mean that payment has been received.

4. Session prices

Current prices are:

  • 20-minute consultation: £20

  • 60-minute touch therapy session: £120

  • 75-minute touch therapy session: £145

  • 90-minute touch therapy session: £165

Prices may change in the future, but any price change will not affect an appointment that has already been confirmed.

5. Payment

Payment is made by bank transfer.

BodyWitness does not currently take card payments or online payments through PayPal, Stripe or another payment gateway.

Payment must be received within 24 hours of booking.

Customers should use the following payment reference:

BW-[surname]-[appointment date]

For example:

BW-smith-01012027

The appointment will be confirmed after the bank transfer has been received and verified.

If payment is not received within 24 hours, BodyWitness may cancel the booking and release the appointment time.

6. Booking confirmation

The booking email confirms that an appointment request has been received.

The appointment becomes confirmed after payment has been received and verified.

If there is any uncertainty about the payment or appointment time, please contact:

info@bodywitness.com

7. Travel sessions

Travel sessions may be available across the UK for an additional case-by-case fee.

The fee may take into account:

  • Travel time

  • Distance

  • Equipment required

  • Time of year

  • Public holidays

  • Appointment time

  • Travel arrangements after the session

  • Early-morning or late-evening appointments

The travel fee will be discussed before a travel appointment is confirmed.

8. Consent and boundaries

Consent is central to every session.

You may:

  • Ask questions

  • Request a change

  • Pause the session

  • Withdraw consent

  • Decline any activity

  • End the session

BodyWitness may also pause or end a session if boundaries, safety or respectful conduct are not maintained.

9. Client conduct

Clients are expected to communicate respectfully and honestly.

BodyWitness does not accept harassment, threats, coercion, discriminatory behaviour or any conduct that disregards stated boundaries.

10. The consultation

The 20-minute consultation is a conversation before booking a longer session.

It is not a touch therapy session.

The consultation can be used to ask questions, discuss expectations and decide whether BodyWitness feels right for you.

The consultation is subject to the same 48-hour booking, cancellation and rescheduling requirements as other appointments.

11. Cancellation and rescheduling

Clients may cancel or reschedule an appointment by contacting BodyWitness at least 48 hours before the scheduled session start time.

Please email:

info@bodywitness.com

as soon as possible if you need to make a change.

Cancellation or rescheduling requests made less than 48 hours before the scheduled session may not be eligible for a refund or alternative appointment, except where BodyWitness agrees otherwise due to the circumstances.

Further information is provided in the Cancellation and Refund Policy.

12. Health and suitability

Please tell BodyWitness before the session if there is anything relevant to your comfort or safety.

BodyWitness may request further information, professional clearance or decline a session where it would not be appropriate or safe.

13. Complaints

If you are unhappy with any part of your experience, please contact:

info@bodywitness.com

Your concern will be reviewed carefully.

14. Website information

BodyWitness aims to keep website information accurate, but occasional errors may occur.

Prices, availability and service details may change, but changes will not affect an appointment that has already been confirmed.

15. Governing law

These terms are intended to be governed by the law of England and Wales, subject to any mandatory consumer rights that apply.

Terms and Conditions